Stéphane

Hello. I am glad that the workaround worked. The visual issue looks like a zoom issue. You can have a look at this video on how to set the zoom back to 100%. I hope it will solve the issue:

Hello, Here is a workaround to click OK. Click with the mouse on "Tree_crown" (the text itself, not the checkbox) then press two times on "Tab" on your keyboard and finally press "Enter" on your keyboard. Regarding the bug itself, I was not able to reproduce it. Are you using the latest version of PVsyst?

Hi, if you are importing a PVC file or a DAE file, you can apply a 180° rotation by clicking the following checkbox:

Hello. Did you check the "Terrain following trackers" checkbox in the "Frame creation" tab in PVcase? This setting should break the PVcase trackers into multiple smaller trackers for PVsyst (according to the defined gaps), placing the modules at the correct location.

Hi. No this is not something that is currently possible in PVsyst.

Hi, can you please send us your file by email at support@pvsyst.com so that we can have a look? Thanks in advance.

Hello. Unfortunately this is currently not possible in PVsyst. However your scene doesn't look too complex so you might be able to design it from sratch in PVsyst to achieve the desired result.

It looks like the total area is matching between the 3D scene and the System window but it does not match for Orientation #2 and #3. If you can't fix it you can send us your project zip file by email to support@pvsyst.com so that we can have a look.

Hi, PVsyst supports several 3D file formats for import, namely *.DAE; *.3DS; *.H2P; *.PVC. You can find information about these files and the process to import them in our online help: - https://www.pvsyst.com/help/index.html?sketchup.htm - https://www.pvsyst.com/help/index.html?helios_3d.htm - https://www.pvsyst.com/help/pv-collada-file-format.htm The first link above also explains how to convert AutoCAD files to *.DAE file using Sketchup. I hope this helps.

Hello, From your screenshots it looks like you are measuring the distance between two trackers and not the distance between two modules within the same tracker. If you double click on a tracker it will open its details window. There you can go to the "Trackers sizes" tab and look at the width and length of the sensitive area. Then you just need to add the size of the frame to know the full size of your trackers. I hope this helps.

Hello, If you are using domes then you need to create 2 orientations (one east and one west). If you are using trackers, only one orientation is needed. When importing trackers from pvcase PVsyst will try to detect automatically the corresponding orientation. I hope this helps.

Hello, PVsyst reports a discrepency between the System window (where you have only 1 subarray with all PV modules attributed to it) and the 3D scene where you have PV tables spread accross multiple orientations. The orientations detected in the 3D scene are likely due to your PV panels following the ground (so having different base slope angles). To fix this you can increase the "Tolerance" in the orientation management tool and click on the "Identify orientations" button. You can increase it until you get only 1 orientation left.

You are correct. In the details window of the ground object there is a checkbox called "Enable shadow casting". If it is not checked then the ground object is ignored when calculating the shadings and collisions between the ground object and PV tables have no impact.

Hello, Thank you for reaching out. We will improve this feature in one of our upcoming releases. In the meantime, you can increase the "Distance from ground" in the zone editing tool before filling your zone. This should fix your issue. I hope this helps.

Hello, In the welcome screen of PVsyst you need to go to menu “Settings > Edit advanced parameters”. Then search for “spread” and modify the following value: Please keep in mind that the default value is 4° so increasing it can lead to results that are not entirely accurate, but at least you will be able to run the simulation. I hope this helps.

Hello, We have the notion of central gap in PVsyst but maybe this information is not in the PVC file that you are trying to import. Can you please send us the PVC file by email at support@pvsyst.com ? This way we will check and if the information is missing we will reach out to PVCase to see how we can improve our integration in future versions. Thanks in advance.

Hello, In the 3D scene you can create multiple single PV tables or multiple arrays of tables, each with the required tilt. Then you can go to "Tools > Orientations management", increase the value in "Tolerance" and click on the "Identify orientations" button until you get only one average orientation left. Then you can go to the main "System" window and you will be able to use only 1 subarray. I hope this helps.

Hello, You can have a look at the help section regarding this topic : https://www.pvsyst.com/help/bifacial-conditions.htm If you have modified the correct advanced parameter, I would suggest increasing its value again. If you still encounter issues, you can send us your project files at support@pvsyst.com so we can have a closer look. Regards, Stéphane

Hello, No unfortunately currently there isn't any easy way to achieve this in PVsyst directly. The best approach would be to design your scene in an external software and then import it into PVsyst. Regards, Stéphane

Hello, This feature is still on our roadmap but it hasn't been implemented yet. Sorry for the inconvenience. Regards, Stéphane

Dear Alberto Cerrone, To modify multiple objects at the same time, you can go to "Tools > List and management of objects". Then you select the objects you want to modify and you do the modification on one of them. It will apply to all selected objects. Regarding the bifacial issue, I suggest you send us your project at support@pvsyst.com so that we can have a better look. Thanks

Dear Alberto Cerrone, PVsyst supports several 3D file formats for import, namely *.DAE; *.3DS; *.H2P; *.PVC. You can find information about these files and the process to import them in our online help: - https://www.pvsyst.com/help/index.html?sketchup.htm - https://www.pvsyst.com/help/index.html?helios_3d.htm - https://www.pvsyst.com/help/pv-collada-file-format.htm The first link above also explains how to convert AutoCAD files to *.DAE file using Sketchup or FBX Converter. Two important points to consider: - Your 2D drawings must be "surfaces" and not just "lines" in order for PVsyst to be able to convert them into PV tables. - Since they are 2D drawings you will then need to specify the tilt and the height from the ground in PVsyst for your PV tables. Finally, if you still encounter issues, you can have a look at the last message of this thread where a user explains how he transforms DXF 2D files and then import them in PVsyst : https://forum.pvsyst.com/topic/2202-import-scene-from-cad/ I hope this helps.

Hi, This description is generated by PVsyst depending on the layout of your 3D scene, mostly based on the kind and the altitude of your PV panels. Check your 3D scene to make sure that they are all properly placed. In case you have a doubt you can send us your project at support@pvsyst.com and we will have a look to why there is this description. If you want to change it manually you can also go to the "Report options", in the "Final report option" tab and modify the text in the "System kind" section. I hope this helps.

Hi, Thank you for reaching out. PVsyst supports several 3D file formats for import, namely *.DAE; *.3DS; *.H2P; *.PVC. You can find information about these files and the process to import them in our online help: - https://www.pvsyst.com/help/index.html?sketchup.htm - https://www.pvsyst.com/help/index.html?helios_3d.htm - https://www.pvsyst.com/help/pv-collada-file-format.htm The first link above also explains how to convert AutoCAD files to *.DAE file using Sketchup or FBX Converter. Two important points to consider: - Your 2D drawings must be "surfaces" and not just "lines" in order for PVsyst to be able to convert them into PV tables. - Since they are 2D drawings you will then need to specify the tilt and the height from the ground in PVsyst for your PV tables. Finally, if you still encounter issues, you can have a look at the last message of this thread where a user explains how he transforms DXF 2D files and then import them in PVsyst : https://forum.pvsyst.com/topic/2202-import-scene-from-cad/ I hope this helps.

Hi, The video for importing 3D files into PVsyst is the following one: https://youtu.be/is44ZnQtOx0 Currently there isn't any video for 2D. I hope this helps.