Muhammed Sarikaya

Dear Obulshteyn, There is no maximum size limitation for importing a DAE file or other files. The ability of your computer to open the 3D scene depends on its configuration (whether it is powerful or not) and the complexity of your drawing—does it have a lot of faces or objects? This could be a limiting factor. To clarify, could you please send us your DAE file at support@pvsyst.com? This will help us identify why you're having issues importing and reading it. Also, I’m not familiar with Lumion; could you explain what it is? Regards, Muhammed Sarikaya

Dear Obulshteyn, I suggest designing your PV panel in PVsyst. After that, you can press "Ctrl+G" to view the position of all your PV tables. Once you find the right position, you can extract this data and redraw it in the software of your choice. Regards,

Dear, Please click on "Project Settings." Then click on "Other Limitations." After that, you can adjust this limit to avoid the issue. Regards,

Dear Jackson White, Could you please send your project to support@pvsyst.com? We can investigate to better understand your issue. Regards,

Dear Tanat, You can read this forum link on the topic: Regards, Muhammed Sarikaya

Dear Swonno, Here is a tutorial you can follow: Regards, Muhammed Sarikaya

Dear Eric, I encourage you to read this forum to resolve your issue: Regards, Muhammed Sarikaya

Dear Stephen, Yes, it's possible to use both versions on the same computer. Regards, Muhammed Sarikaya

Dear Dany, In stand-alone design, it is not possible to remove the batteries. Regards,

Dear Swonno, You can modify the limit parameter to allow PVsyst to run the simulation. Got to "Settings-Edit advanced parameters" In the search box, type "inverter" and find the line "The Inverter power is strongly oversized." Adjust the ratio to, for example, 0.1 as follows: This will enable you to run your simulation. Don’t hesitate to reach out to us if you have any questions. Regards, Muhammed Sarikaya

Dear Swonno, From SketchUp, it's important to assign a material to the surface of the PV module. You can also assign a material named 'ground' to it in SketchUp. Then, when you import into PVsyst, you must define what is a PV object by checking the box corresponding to the material name, and what is a terrain object by selecting the box with the associated name. I invite you to read our tutorial on this topic. Here's how you can find it: Regards, Muhammed Sarikaya

Dear Valerie Unfortenately it's not possible to do this. Regards, Muhammed Sarikaya

Dear Aidenn, It's likely because you forgot to enable an option in PVcase. You need to import the PVcase layout with the 'Terrain-following trackers' option enabled. This will break the layout into smaller trackers for PVsyst to account for motor and joint gaps. You should consult the PVcase help section and search for 'TFT' to find the procedure to follow. Regards, Muhammed Sarikaya

First of all, I need to understand whether you have a PV table or just a single PV module. Could you please share your DAE file with us at support@pvsyst.com for further investigation? This will help us identify where the issues are. Regards,

Dear Jig, I invite you to read about the topic of albedo at: https://www.pvsyst.com/help/albedo.htm And about the topic of soiling at: https://www.pvsyst.com/help/soiling_loss.htm Regards, Muhammed Sarikaya