Muhammed Sarikaya

Dear Gordonbrazell, Could you please share the 3D file with us at support@pvsyst.com so that we can investigate and understand what happens when it's imported into PVsyst? Could you also mention in the email the initial orientation you intended? Regards, Muhammed Sarikaya

Dear Obulshteyn, Maybe you can send a screenshot of the scene in Lumion. However, I suspect that your scene contains multiple objects, which PVsyst has difficulty opening. The purpose of the 3D scene in PVsyst is to calculate shading on the PV surface. If your Lumion project includes elements that don't impact the PV surface, I suggest removing them. You need to simplify the drawing as much as possible, as excessive details add complexity and could be one of the reasons it fails to open in PVsyst. Regards, Muhammed Sarikaya

Dear Matheus, Only CSV files for topography are accepted in PVsyst. I suggest you find a way to convert your TIFF file into a CSV file with only three columns: X, Y, and Z coordinates. Regards, Muhammed Sarikaya

Dear Obulshteyn, There is no maximum size limitation for importing a DAE file or other files. The ability of your computer to open the 3D scene depends on its configuration (whether it is powerful or not) and the complexity of your drawing—does it have a lot of faces or objects? This could be a limiting factor. To clarify, could you please send us your DAE file at support@pvsyst.com? This will help us identify why you're having issues importing and reading it. Also, I’m not familiar with Lumion; could you explain what it is? Regards, Muhammed Sarikaya

Dear Obulshteyn, I suggest designing your PV panel in PVsyst. After that, you can press "Ctrl+G" to view the position of all your PV tables. Once you find the right position, you can extract this data and redraw it in the software of your choice. Regards,

Dear, Please click on "Project Settings." Then click on "Other Limitations." After that, you can adjust this limit to avoid the issue. Regards,

Dear Jackson White, Could you please send your project to support@pvsyst.com? We can investigate to better understand your issue. Regards,

Dear Tanat, You can read this forum link on the topic: Regards, Muhammed Sarikaya

Dear Swonno, Here is a tutorial you can follow: Regards, Muhammed Sarikaya

Dear Eric, I encourage you to read this forum to resolve your issue: Regards, Muhammed Sarikaya

Dear Stephen, Yes, it's possible to use both versions on the same computer. Regards, Muhammed Sarikaya

Dear Dany, In stand-alone design, it is not possible to remove the batteries. Regards,

Dear Swonno, You can modify the limit parameter to allow PVsyst to run the simulation. Got to "Settings-Edit advanced parameters" In the search box, type "inverter" and find the line "The Inverter power is strongly oversized." Adjust the ratio to, for example, 0.1 as follows: This will enable you to run your simulation. Don’t hesitate to reach out to us if you have any questions. Regards, Muhammed Sarikaya

Dear Swonno, From SketchUp, it's important to assign a material to the surface of the PV module. You can also assign a material named 'ground' to it in SketchUp. Then, when you import into PVsyst, you must define what is a PV object by checking the box corresponding to the material name, and what is a terrain object by selecting the box with the associated name. I invite you to read our tutorial on this topic. Here's how you can find it: Regards, Muhammed Sarikaya

Dear Valerie Unfortenately it's not possible to do this. Regards, Muhammed Sarikaya