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Posted

PVSyst (ver 7.3.4) still does not import meteo data from PVGIS (both version 5.2 and 5.1). Manually downloading files from PVGIS works perfectly, so the problem is on the PVSyst side.

Posted

Thank you for reaching out to us regarding this issue. We are aware of this issue and reached out to PVGIS.

In the words of PVGIS team, "apparently PVGIS’ resources are overused by some users which may indeed slow down PVGIS. We’re working to mitigate this problem. Thank you for your understanding and patience."

Please note that importing PVGIS data through "known fromat" in PVsyst is done through PVGIS web API, and the API performance is dependent on the availability of their servers to process the requests made. The data download option works independently of the API and therefore is not affected by the server slowdown.

We will provide and update as soon as this issue is resolved. Thank you for your patience.

Best regards,

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