Laurent C

Hello Francesca. Next time you encounter this issue do not hesitate to use the button to send us the report directly. Also, you can still email us your logs (File > export logs) and send them to support@pvsyst.com. Regards, Laurent

Hello, Thanks for your message. Please udpate to the latest 8.0.14 version, it contains both Bing and Azure as map provided, I suggest you use Bing as it is available workdwide. regards, Laurent

Hello, There is no global issue on the 8.0.13, it might be specific to your environnement. Please send us a mail at support@pvsyst.com with the folloying info: - did you just upgrade to 8.0.13 or was it working yesterday ? - Was your machine updated ? - if you still have an old version, please generate log (with File > export logs) and send them to us. Otherwise just navigate to C:\Users\<YOUR_USER>\AppData\Local\PVsyst\8.0\Admin and zip the whole folder. Regards, Laurent

Hello, Can you tell me what version of PVsyst you are using ? As a workaround for site creation you can still use OpenStreetMap, option is available in Options> Preferences > Running. Regards, Laurent

Hello Toni, The location of the downloaded installer might have some permission restriction, preventing you to save it. You can try by downloading directly from our website : https://www.pvsyst.com/download/latest

Hello Shivam, Thanks for pointing that out. It seems indeed that after we close and reopen the project, the opacity of the ground image is reset to its maximum. I tracked the issue on our side so thqat we can fix it in a futur release. In the meantime, the workaround would be to reset the opacity to its minimum to have it hidden again the report. Regards, Laurent