PVsystCLI Trial stopped working — license file missing error

[Renan]

I was testing PVsystCLI normally, and suddenly the following error started to appear:

The license file "C:\ProgramData\PVsystCLI\PVsystCLI.lic" is missing.
You can run "lic-activate" command to activate your license.

When I run the command PVsystCLI lic-info, I get the following information:

The license file "C:\ProgramData\PVsystCLI\PVsystCLI.lic" is missing.
You can run "lic-activate" command to activate your license.
Status: TRIAL
Remaining days: 17
Remaining executions: 208
Host ID: HARDDISK=0000_0000_0000_0001_8CE3_8E05_00AE_DC3E., ETHERNET=0A0027000004||70A8D3D028D0||72A8D3D028CF||70A8D3D028CF||70A8D3D028D3||B44506AB2282, WIN_PRODUCT_ID=00342-43291-73682-AAOEM, BIOS=752V6R3
 

It clearly says that my Trial license is still valid, but the CLI doesn’t run any simulations — it just stops with the “license file missing” error.

I didn’t change anything in my system configuration, and this issue appeared suddenly.
What should I do to make PVsystCLI work again during the trial period?

 

 

 

[Hizir Apaydin]

Dear Renan,

Thank you for reaching out. 

Even if you got the information message

The license file "C:\ProgramData\PVsystCLI\PVsystCLI.lic" is missing.
You can run "lic-activate" command to activate your license.

the simulation should perform if you are still in TRIAL mode.

Could you please export and send us your PVsystCLI log files to support@pvsyst.com (you can generate PVsystCLI logs with the command "PVsystCLI export-logs")

Best regards.