Report Data is Not Populated

[Ben R]

Following a recent update, I'm no longer able to produce a complete report in PVsyst.  As you can see in the attachment, the pages are missing most information.  Please let me know what I should do to restore the report functionality.

[Hizir Apaydin]

Dear Ben

Arial Unicode Bold and Arial Unicode Normal font seem to be missing from your computer.

Could you please check that you have it installed in your  C:Windows>Fonts folder (Normal and Bold should appear for Arial Unicode MS) :

 

 

If not you can install it from here:

https://freefontsdownload.net/free-arial-unicode-ms-font-36926.htm

If the problem remains, please export and send your log files to support@pvsyst.com by using menu "File>Export logs"

Kind regards,

[Ben R]

Hi Hizir,

Thank you for your reply.  I see the Regular and Bold for Airal Unicode MS fonts in the C:Windows>Fonts folder.

Fortunately, my company installed an update for PVsyst this morning and now I can view and print reports again.  Hopefully it will stay this way!

Thanks again,

Ben