Backtracking Management Assistance Required

[ASZulu]

Hi everyone, 🙂!

 

As a fairly new user of the software, I needed assistance with the Near Shadings for the simulation I am running. I keep getting the error stating "Backtracking Management: Your tracking system is not suited for backtracking" as shown below:

 

 

 

Initially, I used "Unlimited Trackers with Backtracking" but noticed that PVsyst would not let me create a shading scene with this option/tacking system. This then resulted in the use of the tracking along the horizontal axis (with backtracking activated, and an azimuth of 0 degrees) as seen below.

 

I am not sure how to proceed as the first screenshot above displays confirmation that backtracking has been activated from the "Backtracking Management" menu within "Near Shadings" and this is the only obstacle left before being allowed to run the errorless simulation. I have shared a screenshot of the System Overview below for context and convenience.

 

Appreciate any and all help I can get on this.

 

Thank you.

[Michele Oliosi]

Hi, this is strange. NS axis trackers (whether 3D scene or using the “unlimited trackers” optimization) should work without issue.

Can you send your project (use the export button in the project window to generate a zip archive with all necessary files) over to support@pvsyst.com ? Or share a snapshot of the disposition of your 3D scene. This will allow us to look into it further.

[ASZulu]

Hi Michele, 🙂.

Thank you so much for the swift response. Yes, I was also confused by the same thing.

I have shared the project file via email, as requested.

Your assistance and guidance is really appreciated.