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Importing database from another PC (Ground image files still search for old directory)


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Posted

Greetings 😁

As mentioned, I've done a licence transfer from one pc to another (Did a clean format and decided to switch). After (correctly?) selecting the desired workspace folder (Same as always, it's in Onedrive's cloud), PVsyst finished installing and almost everything works fine, projects show up, reports, etc.

The issue is, when opening 3D scenes which had ground images before, they wont show up. 

("PVsyst couldn't find the ground image file: .... Do you wish to delete this object from the shading scene?") Sorry it's in spanish

image.png.e369cdab9172d62748f5ae05ccfae10a.png

Ground image file is still being searched in the previous pc directory. It just looks in an unexisting directory.

Is there a workaround for this? Anything I can try?

Thanks in advance,

Posted

Dear S. Oviedo,

Please email us your PVsyst LOG files (using menu <File> <Export logs>) at:

    support@pvsyst.com

so we can analyze what happened and try to reproduce the issue you reported.

Best regards.

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