No import of meteo data, after selected and confirmed location

[Toni]

Hi, 

After I selected the site location (by coordinates), PVsyst still asks for the altitude, even if it's already typed in. It does not import the meteo data and I can not continue. The problem is still present, if I choose other weather data and there's a internet connection (as I've chosen the location from the interactive map).

What can I do, to get the meteo files imported ?  

Thanx, Toni

 

 

[Michele Oliosi]

Hi, which version of PVsyst are you on ? This might be corrected by updating.

[Toni]

On 3/4/2025 at 4:42 PM, Michele Oliosi said:

Hi, which version of PVsyst are you on ? This might be corrected by updating.

Thank you for your reply - I am using the version 7.4.7 (rev. 37278). 

When starting PVsyst during booting it's searching fo updates, however when I click on help-> update program I receive a failure messaage (see image below):

 Do I need to upgrade to new versions to enable updates ? 

  

Thanx for any help.... 

[Laurent C]

Hello Toni,

The location of the downloaded installer might have some permission restriction, preventing you to save it.

You can try by downloading directly from our website : https://www.pvsyst.com/download/latest

[Toni]

4 hours ago, Laurent C said:

Hello Toni,

The location of the downlaoded installer might have some permission restriction, preventing you to save it.

You can try by downloading directly from our website : https://www.pvsyst.com/download/latest

Thank you for your prompt reply - I will first need to check with my system administrator.   

[JMC]

I have the same issue. Using PVsyst 8.0.9 And I have been lead to believe I've got full admin privileges for this machine. (I can download and install this software.)

Edited April 10 by JMC
Clarifying PVsyst Version

[Stefanie L]

Same issue here. Installing by repair mode of the latest version didn´t make differences.
(PVSyst 8.0.9)

[Nils Lang]

Dear PVsyst Users,

Please email us at 

    support@pvsyst.com 

your PVsyst LOG files (using menu <File> <Export logs>) so we can analyze what happened.

Best regards.