khaoula.rahrah Posted January 28 Share Posted January 28 (edited) Hello PvSyst team , Although I downloaded the program PvSyst for the first time in this day (28/01/2024), I did not benefit from a free month. The demo mode immediately appeared, so what should I do please? Please i need a resolution to my problem. My greating regards Edited January 28 by khaoula.rahrah Link to comment Share on other sites More sharing options...
Nils Lang Posted January 29 Share Posted January 29 Dear Kahoula Rahrah, In order to investigate the issue you reported, we would need the log files that PVsyst generated on your computer. For this, please follow the following steps: - go to menu Files > Export Logs - check if the Export path is convenient for you, if not choose another place to save your log file with the "Browse" button. - click on "Export" button (your zip log file will be save where it is indicated at Export path field) - attach your zip log file to your email and send it to us at the following address: support@pvsyst.com Best regards. Link to comment Share on other sites More sharing options...
khaoula.rahrah Posted January 31 Author Share Posted January 31 Thank you for your reply I sent you the zip log file that you requested by email khaoula.rahrah@univ-batna2.dz Please solve my problem Best regards Link to comment Share on other sites More sharing options...
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