Demo

[khaoula.rahrah]

Hello PvSyst team ,

Although I downloaded the program PvSyst for the first time in this day (28/01/2024), I did not benefit from a free month. The demo mode immediately appeared, so what should I do please?

Please i need a resolution to my problem.

My greating regards

Edited January 28 by khaoula.rahrah

[Nils Lang]

Dear Kahoula Rahrah,

In order to investigate the issue you reported, we would need the log files that PVsyst generated on your computer. For this, please follow the following steps:

- go to menu Files > Export Logs

- check if the Export path is convenient for you, if not choose another place to save your log file with the "Browse" button.

- click on "Export" button (your zip log file will be save where it is indicated at Export path field)

- attach your zip log file to your email and send it to us at the following address:

         

    support@pvsyst.com

 

Best regards.

 

[khaoula.rahrah]

Thank you for your reply
I sent you the zip log file that you requested by email khaoula.rahrah@univ-batna2.dz

Please solve my problem

Best regards