Preliminary design tool issue

[Gabriel Giacomelli]

After PVSyst update 7.3, there is a problem in displaying PV power in Preliminary design tool. The displayed value does not match the real value, being many times higher.

 

This screenshot in version 7.3

 

And this screenshot in version 7.2

 

The same parameters were applied in both versions.

 

Is there any solution for this problem?

[Agnes Bridel]

Dear Gabriel Giacomelli,

This behaviour is definitely strange.

Please send your PVsyst log files (menu File -> Export logs) to support@pvsyst.com so that we can further analyze the problem.

Best regards,

[Gabriel Giacomelli]

Apparently the error was resolved by updating to version 7.3.1
I sent the logs to support as requested

Thanks