Stéphane

Hi. Thank you for the additional information. PVsyst reads the content of the PVC files and applies a translation if X/Y/Z are not 0. If you don't get the expected results, maybe there is an issue with the PVC files. Can you send us the 2 files by email at support@pvsyst.com? We will check further to identify the source of the issue.

Hi. On the import window of the PVC file, you need to uncheck "Automatic" and to set X, Y and Z to 0: This way each plot will be imported at its original location.

Thank you for pointing that out. This is a bug that will be fixed in an upcoming version of PVsyst. Sorry for the inconvenience.

The PVC file contains only coordinates of each corner of the trackers, so they will be placed in PVsyst according to those coordinates. Now how PVcase generates those coordinates based on the TFT option is a question I cannot answer. But my understanding is that you can adjust the "maximum allowed angles between section parts %" parameter in PVCase to make sure the scenario is realistic.

PVCase now has an option called "Terrain-following trackers" that splits trackers into smaller trackers according to gaps. Those trackers are therefore correctly positionned. This is the easiest option for now because the PVC format doesn't support the motor and joint gaps so this information is not included in the PVC file. However there is currently an initiative to define a new version of the PVC format. This version should support such gaps. However, currently there is no release date available for this new version.

There are mainly two reasons that can lead to this error message: The unit selected at the top of the screen is not correct There is a "lost" object really far from the origin of the scene Looking at the size after import at the top right of the screen, 212km and 175km seem way to high for a scene. The reason is likely the second one. Locate this "lost" object in the source software, delete it and export the file again. It should import properly into PVsyst.

Hello. Hiding a ground image makes it white instead of transparent, that's why it is hiding the objects behind it. This is a bug that will be fixed in an upcoming version of PVsyst. Thank you for pointing it out and sorry for the inconvenience. Also, if you prefer using ground images from external softwares, you can delete the one that PVsyst downloads through the interactive map and use external ones only.

You are welcome, I am glad I could help. Changing the limits regarding the error messages never changes the results. Those messages are here to highlight the differences that might exist between the model, the system and the reality. It is difficult to evaluate the impact of those differences because they depend on the specifics of each project. The threshold of some messages have been changed between PVsyst V7 and V8 but the models have not changed.

Hello, This error appears because the angle between your average orientation and at least one of your PV table is too high compared to the settings of your projects. To fix this error you need to increase this tolerance. From the main window of your project, click on "Project settings" at the top of the screen: Then you need to select the "Other limitations" tab and increase the value of the "Maximum orientation difference for defining average (spread) orientation" parameter: Once the value has been increased the error should disappear.

Hello, By default ground objects are not taken into account by PVsyst during the shadow calculation. On the 3D scene, in the objects tree on the right, you can right-click on the ground object and click on "Enable shadow casting": Then the shadows from the ground will be taken into account. I hope this helps.

Hello Michalis. The issue is probably coming from the DAE file but it is difficult to answer without having access to it. You can send us the file you are trying to import by email to support@pvsyst.com and we will have a closer look.

Hello Michalis, At the top of the "PV objects" section you can choose between "Best azimuth", "Longest edge" and "East/West" to help PVsyst identify the correct azimuth. The "Apply 180° rotation" can be useful if for example your project is in the Southern Hemisphere.

Hello Michalis, In the "PV objects" section of the import window you need to check all materials that have been used in the source software for defining PV faces. This way PVsyst will transform those faces into PV panels and the shadings animation will work. I hope this helps.

Hello JoaoReis. You can send us your project files at support@pvsyst.com so that we can have a closer look and try to help you. You can export the project from the main window > File > Export projects.

Hi. In sketchup can you try to export it as a *.3ds file instead of a *.dae file? Sometimes it fixes the issue. Otherwise send us your *.dwg file by email at support@pvsyst.com so that we can have a look.