PVSyst freezes when trying create an array fo trackers

[Cyrus Titina]

Hello, 

My current version of PVSyst 7.4 continuously crashes when trying to create an array of trackers in the shading scene or if I import a PVCASE file and try to define partitions on the trackers. How can I go about troubleshooting this ? Any guidance would be appreciated. 

 

[Nils Lang]

Dear Cyrus Titina,

Please send us your PVsyst LOG files (using menu <File> <Export logs>) and your PVCASE file so we can try to reproduce the issue you reported.

Our email adress is:

    support@pvsyst.com

Best regards.