bruman Posted December 11, 2013 Share Posted December 11, 2013 Hey,I want to transfer my Pv Syst. license to another laptop, but after entering my Customer ID, I always get the message "Deactivation failed, communication error". Now I am not really sure what is the problem ( Yes I have a available internet connection). I hope you can help me. Thanks in advance! Link to comment Share on other sites More sharing options...
SamDuncan Posted January 21, 2015 Share Posted January 21, 2015 Similar question - I want to transfer my license. I didn't read the instructions prior to my machine being reimaged, so I did not deactivate on the original computer when I had a chance. It appears I now have a different HostID. The direct online activation with the activation key fails. "Computer identification failed"The external activation will not work with the activation key and new hostID. I can get a license file if I use the original hostID; however the final activation step gives me a "activation failed" error. Any help would be greatly appreciated! Link to comment Share on other sites More sharing options...
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