Version 6.82 Interactive map isn't available even with internet access

[TCrenew]

Hi, I am currently using version 6.82 and have recently noticed that the interactive map isn't available due to internet connection (please see the attached photo). I still have internet connection when attempting to use it though as you may see in the photo. This problem has persisted since August 3rd, 2020.

Could you address this problem or guide me to a solution? Thank you for your attention.

Screenshot Photo of the problem

[André Mermoud]

Yes, the Web service has been changed.

Please see our FAQ "My Interactive map doesn't work",