Similar question - I want to transfer my license.   I didn't read the instructions prior to my machine being reimaged, so I did not deactivate on the original computer when I had a chance. It appears I now have a different HostID.   The direct online activation with the activation key fails.  "Computer identification failed" The external activation will not work with the activation key and new hostID.   I can get a license file if I use the original hostID; however the final activation step gives me a "activation failed" error.   Any help would be greatly appreciated!