Hi Linda,
Here is how I have been doing it. This is the very first step I take when I start each project so there is nothing else in the project file yet.
Click on Known Format below:
Click on "Choose" below:
Select file from NREL:
File looks like this:
Enter site name, select country, click "Get From Coordinates", click "Import".
Then this file is created. Which has the offset:
This process was working. Would you suggest something different?