PVsyst 6.39 crashes when tries to calculate teh Shading Factor tables

[Valerio Solar]

Hallo,

I am trying to test PVsyst 6.39.

I have imported a 5 MWp system without problems from HELIOS 3D, but every time the program tries to calculate the Shading Factor tables, it crashes.

Hereby my System Property:

Processor: Intel® Core i5-2520M CPU @ 2.50GHz

RAM: 8,00GB

System Type: 64-bit

Operating System: Windows7 Professional

What´s happening?

I am using Helios 3D-2015.

Thank you for your help.

[André Mermoud]

Does the program crash or hang ?

If it crashes, please send a screenshot of the error to support@pvsyst.com.

If it hangs up, it is probably being computing. Please see our FAQ With my big power plant, the calculation time becomes prohibitive

[BCanesso]

Has the problem been solved?

I'm facing the same issue here.

PVsyst also crashes when I try to enable the Realistic View.

I have the same set-up described by Valerio Solar, but with windows 8.1.

During the simulation PVsyst uses about 1836MB of RAM and crashes.

[helenabournes]

If anyone is still having this problem I had the same issue. I found that the programme runs if you leave the computer alone after hitting "table". For a larger shading model you might need to leave the computer untouched for many hours after starting but it should work.

By leaving the computer alone I mean do nothing more than move your mouse while it's computing, even clicking with the mouse can crash it. It's inconvenient but has worked for me so far.

[phyo_tz]

After importing shading scene from sketchup, simulation is pretty fast.

But it hangs when I want to produce the simulation report.

Precisely, it stuck at page3. It has been several hours since it started.

I am running out of idea. :roll: