Self Consumption is imported, but system is showing 0 Solar Fraction in Report

[MBCRenewables]

Hi, my issue is that I have successfully uploaded a HH dataset into the software, but still the report is showing a solar fraction of 0%:

 

 

This then shows in General Parameters:

 

 

But still the solar fraction is showing as 0 ratio:

 

Why is no energy going to the user from the solar? 

 

 

Thank you for your support. 

[Linda Thoren]

Hello,

Could it be that the energy demand defined in the CSV file occurs during hours with no production?
It seems that the load profile was imported correctly (283 MWh/year), and the energy demand is fully supplied by the grid (energy from grid to user: 283.33 MWh).

 

[MBCRenewables]

Thank you Linda, unfortunately that is not the case, there are many day light hours of usage. Could this be a bug? 

[Linda Thoren]

I see. Can you please send your load profile (.csv file in correct format) as well as your project as a .zip file to support@pvsyst.com and we can have a closer look at it